Privacy Policy

INTRODUCTION

Cynergy Network Group Limited are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the EU General Data Protection Regulation (“GDPR”), the data controller is Cynergy Network Group Limited (company number 088495766) of 7 Vyvyan Terrace, Bristol.

Our nominated representative for the purpose of the Data and IT Protection is Tony Matthews.

 

DEFINITION OF TERMS

“Event or Service” means any face to face or digital service including but not limited to conference, roundtables, virtual roundtables, webinars and podcasts.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”)(Hosted Cloud Services). It may also be processed by staff operating outside the EEA working for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your service requests, the processing of your attendance details, and the provision of support services. By submitting your personal data, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely, in accordance with your rights and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.

  • To administer our site or subscription services and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.

  • To provide you with information, products, or services that you request from us or which we believe may interest you based on the data obtained or your preferences, or where you have consented to be contacted for such purposes, such as new content or an invitation to an event or service.

  • To carry out our obligations arising from any contracts entered into between you and us.

  • To allow you to participate in interactive features of our service when you choose to do so.

  • To notify you about changes to our service, your subscription, or our contract with you.

  • To send administrative information to you. We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.

  • Deliver targeted advertising to you. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.

  • To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for marketing purposes if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.

  • Cynergy Network Group shares personal information collected through the event registration process with its affiliates and event partners for the purposes of marketing relevant products and/or services. If you are a participant at one of Cynergy Network Group's events or services, your personal information is also shared with your fellow event-attendees and selected event partners. If you would prefer to opt out of such sharing, please email privacy@cynergynetworkgroup.com.

  • Any event or service provided by Cynergy Network Group may be recorded either by video, audio, or notes to effectively and accurately provide our portfolio of events or services. Please direct any question about the recorded of events or services to privacy@cynergynetworkgroup.com.

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by email or telephone.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you using methods appropriate to the data you have submitted to us or the data we hold.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box on the registration form or, alternatively, do not provide your consent to pass on those details when prompted. Please note, if you request information prepared by or an invitation to an event or service hosted by a third party, we will pass your details to that third party to fulfil your request. You may also contact Tony Matthews using the details set out in paragraph 10 below.

Cynergy Network Group Ltd, when applicable, relies on consent for processing personal Information. For example, Cynergy Network Group Ltd may share part of or full data that delegates have submitted through its web registration with selected sponsors in order to explain all of its service’s features and advantages and keep delegates updated of any news and events that sponsors consider may be of interest to delegates. The Cynergy Network Group Ltd does not disclose to or share delegates Personal Information (e.g., email address, office/mobile telephone number, and job title & organization) with third parties, unless delegates have provided consent to do so, when applicable, compliant with EU General Data Protection Regulation 2016/679 and to the extent, the GDPR is no longer applicable in the United Kingdom, any implementing legislation or legislation having equivalent effect in the United Kingdom.

HOW WE PROTECT YOUR DATA

We have put in place security procedures and technical and organizational measures to safeguard your personal information. Access to all internal data servers is limited to the specialist data protection personnel and is controlled via active directory authentication using defined policies to control password expiry and renewal.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to any member of our Group. We may also disclose your personal information to third parties under the following circumstances:

  • Business partners, suppliers, and sub-contractors for the performance of any contract we enter into with you including in relation to the supply of information or invitations to an event or service.

  • Business partners and suppliers where you have agreed to attend an event or service.

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

  • If Cynergy Network Group or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our rights, to view our terms and conditions of use and other agreements; or to protect the rights, property, or safety of Cynergy Network Group, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

HOW LONG WE WILL KEEP YOUR DATA

We will keep your data all the time you have a current subscription or contract with us.

We may keep data you provide us for 24 months. We may keep other data about you for 36 months.

YOUR RIGHTS You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by ticking certain boxes on the forms we use at the time we collect your data or at any other time.

You also have the right to:

  • Request access to, deletion of or correction of, your personal data.

  • Restrict or object to processing your personal data.

  • Withdraw your consent where the processing was based on that consent, but note that this does not affect any processing not based on your consent.

  • Request we transfer your personal data to another person.

  • Complain to our nominated representative in which case we will follow our internal complaints procedure.

In each case described above, please contact Tony Matthews using the details set out in paragraph 12 below.

You can also complain to the Information Commissioner’s Office or other relevant supervisory authority.

EXTERNAL LINKS

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact Tony Matthews either by email to privacy@cynergynetworkgroup.com or by post.

We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to us changes, for example, if you change your email address or name, please let us know the correct details by writing to Tony as above. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

HOW TO CONTACT US

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to privacy@cynergynetworkgroup.com